Privacy Policy

Effective Date: April 2026

1. Information We Collect

When you use Nexus, we collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email address, phone number, postal address, profile picture, payment method, and the items requested (for delivery services).

2. How We Use Your Information

We use the information we collect about you to:

  • Provide, maintain, and improve our platform and services.
  • Process transactions and send you related information, including confirmations and receipts.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests, and provide customer service.

3. Payment Processing

We do not store your full credit card information on our servers. All payment processing is securely handled by our third-party payment gateway (e.g., Stripe), which adheres to strict industry standards for security and compliance.

4. Data Sharing and Security

Nexus does not sell your personal data to third parties. We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@nexus.com or visit our Help Center.